Posts filed under Business

Sometimes Important Business Tasks Can Get Overlooked

Many times a small business will overlook something important. With us, one of those extremely important things has been customer retention. Don't get me wrong, our work speaks for itself and many of our customers have been coming back for years. The retention I'm talking about are those fringe individuals or companies we neglected because we were either, too busy or too lazy to take the time and keep up relations. The customer came in for a minor piece of fabrication and we let them get pushed to the bottom of the pile, assuming they would never come back anyway. However, those are the customers who may give your name to a friend or family member, making them a powerful resource to keep communicating with.

Earlier this week I received a call from a company called Intuit Demandforce. We have used Quickbooks for invoicing, so getting a call from a company in the Intuit family is not out of the ordinary. Most of these calls I will greet and pass on because they are just an introduction to get you in the door, nothing more. Yet, this one seemed a little different. I got the sense they really wanted to show me what the service could offer, I wasn't feeling sold to. Could be a testament to the sales person on the end of the line but, I felt the risk was worth it and agreed to a web share about the Demand Force service.

From the Demandforce website:

Keeping up with all of the changes in technology and online services is hard, but you need to communicate and market like the big boys or your business won't survive. Demandforce is here to help.
 
We take an award winning communication portfolio, with easy to use <a>online reputation tools and our broad consumer network, to become the marketing team your business needs.

The web share went well and after seeing what Demandforce had to offer I decided to give them a shot. Our account went live today and I am very excited to see how the service will help business over the next month. I really like the people I have dealt with so far, giving me a personal experience you don't get with many online businesses. Everyone genuinely seemed to care about us succeeding with the program.

Updates to follow :)

originally posted on our Facebook Page 

Posted on July 25, 2014 and filed under Business, Marketing, Micro-Business, Customers, Company News.

How Will Digital Fabrication Affect The Machines of The Future?

Will there ever be a time when machines can heal themselves? Heal may be the wrong word, but there may be a point where digital fabrication could help machines of the future fabricate their own parts.

Yesterday I was watching an extended PandoMonthly interview with Mark Suster of Upfront Ventures and the Both Sides of The Table blog. Mark is a well known venture capitalist who mainly invests in technology companies.  

 

3 Mistakes I Made and You Can Learn From as a Small Business Owner

Have you made mistakes as a small business owner? I know we have and in the early days I'm not sure we even recognized what those mistakes actually were. Over the last few years however, after seeing our business from new perspectives, my father and I have started to recognize and learn from our previous mistakes.

Here are three of our biggest.

ISM Manufacturing September - Business Insider

ISM's monthly report on the American manufacturing sector is out. The headline index from the report unexpectedly rose to 56.2 from August's 55.7 reading. Economists predicted the index would fall to 55.0.

Any number above 50 indicates expansion while a sub-50 reading indicates contraction, so today's report suggests that the pace of expansion in American manufacturing accelerated last month...READ MORE

I try and keep an eye on how things are progressing in the manufacturing sector even though we are the tiniest of cogs in the wheel. Any information is good information in my opinion.  

The news also gave me a chance to try out the Squarespace "Post to Squarespace" button that can be used to post items such as the ISM manufacturing numbers to your blog quickly and easily. I don't hate it.

 

Source: American Manufacturing Is On A Roll (Business Insider)

 

Google's Search Changes, Adwords and How It Could Affect Business

One of my goals as co-owner of the business has been making sure our website is up to date, looks good and helps you, the customer, find what you need when searching out a custom duct fabricator.

Creating a quality website with good information and running a Google Adwords campaign are a few of the ways I accomplish this goal. This way, when you search f

or custom duct or anything related to what we do, you will find us in Google search results.

How I Rid My Desk of Paper Mountains

I am a note taker, heartbreaker, dream maker.....you know the rest.

I scribble everything on whatever I can find. Fabrication orders, notes, thoughts, you name it for work and life. The office at the fabrication shop littered with scraps of paper listed with measurements, stuffed in folders or drawers for reference and invoicing ect. I would have notes from previous months just stacked up for no reason.

Posted on September 27, 2013 and filed under Business, Opinion, Products, Small Business.

Where Have All The Salespeople Gone?

Business is getting better. The fabrication shop has been very busy for the majority of the year. Yes, some of the production can be attributed to our new CNC plasma table, but not all. The business environment seems to be on the steady.

Where does my optimism come from?

Posted on September 26, 2013 and filed under Business, Marketing, Micro-Business, Manufacturing.